Frequently Asked Questions
You have questions, I have answers…below!
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EndlessBikeGirl proudly welcomes all rider skill levels, ages, abilities, interests, and wheel sizes. I humbly strive to create spaces that feel safe, inclusive, and welcoming for all people. All of my clinics and series are open to all riders unless they specifically say “ladies” “women” etc. These are open to riders who self-identify as WTFN-B (women/girls, trans, femme, and non-binary), or gender non-conforming.
I pride myself in prioritizing fun safe spaces for ALL riders and therefore will not turn anyone away who is interested in joining and contributing to these safe, inclusive spaces for all humans, regardless of gender.
Discrimination and hurtful comments, attitudes, or actions will not be tolerated.
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My cancellation policy depends on the product purchased. See my terms and conditions here.
As a women-owned small business, I plan my classes and programs months in advance I rely on this work as my livelihood. Small class sizes (4 riders) are part of what makes EndlessBikeGirl MTB instruction special— but they also mean that late cancellations have a real impact. My cancellation policy is designed to be clear and fair while helping me operate sustainably.
Thank you for supporting a local business and riding community.
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As a one woman show, it feels important for me to connect with my clients so that I can offer them the best experience possible. I’m not trying to fit you into a schedule box that may not work or that may change due to weather. I wanna open the line of communication early, connect and schedule what works for both of our chaotic lives the best.
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Hailing from Brevard, NC, I am confident that I have faced just about all conditions Mother Nature has to offer. I pride myself in my ability to adapt. I do admit that I enjoy a sloppy good time, so long as I am practicing a conscious effort to maintain safety and conserve trail conditions. However, learning in extreme conditions can be uncomfortable, distracting, and even dangerous at times and I really want you to get the most out of our time together. If conditions prove to not be ideal as the event approaches or if the forecast is looking bleak, I may reach out to see how you would like to proceed or to make an alternative plan.
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If you are booking a private or small group lesson, you will have a choice in this.
If you are joining a clinic or series you will be sent exact meeting instructions after you are registered.
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First, I recommend bringing your bike in good working order. If you aren't sure about the condition your bike is in, be sure to take it to your local mechanic for advice and a tune-up. I recommend Collette Machine and Tool. You’ll also want a good fitting helmet that is in good shape (not beaten up or broken) and any additional pads or protection you like (gloves, eye protection, knee pads, etc). Depending on the time of year or weather forecast you may consider bringing some extra layers of clothing for warmth and protection from adverse weather conditions. Rain jacket! You’ll also want to come with an open mind for learning and a positive attitude. Oh and snacks, always bring snacks. ;-)
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Absolutely! While tips are never expected, they are always appreciated. I take great care in preparing for and following up on each series, clinic and private lesson I teach. If you want to bring cash for a tip to your session, great! If you want to send funds through Venmo, excellent! If you feel my coaching when above and beyond and you’re stoked! By all means let me know by giving me a tip, or just sharing with your friends and the world about your experience! Word of mouth is the best tip and the best advertisement!